LETSBFIT IS COMMITTED TO ENSURE COMPLETE CUSTOMER SATISFACTION WITH RESPECT TO EACH PRODUCT AVAILABLE ON ITS WEBSITE. LETSBFIT HAS PUT NO-HASSLE PROCEDURES TO ENSURE THAT IF YOU’RE NOT SATISFIED WITH YOUR PURCHASE, YOU CAN RETURN OR REPLACE/EXCHANGE THE PRODUCT WITH SAME MODEL SUBJECT TO BELOW TERMS AND CONDITIONS.

1. PROCESS FOR RETURN AND REFUND:

YOU MAY RETURN YOUR PRODUCT BY FOLLOWING THE STEPS BELOW:

IF CUSTOMER IS NOT SATISFIED WITH PRODUCT AND WISH TO RETURN THE SAME, THE CUSTOMER SHOULD CONTACT LETSBFIT CUSTOMER CARE ON +91-9650700777 (10 AM TO 7 PM, MONDAY TO SATURDAY) (EXCEPT GOVERNMENT HOLIDAYS) FROM THE RECEIPT OF PRODUCT TO REQUEST RETURN FOR REFUND. WE SHALL NOT ENTERTAIN ANY REQUEST FOR RETURN FOR REFUND AFTER 7 (SEVEN) DAYS FROM THE DATE OF RECEIPT OF THE PRODUCT. ON REGISTRATION A CONFIRMATION MAIL/ REFERENCE NUMBER WILL BE GENERATED WHICH CUSTOMER SHOULD QUOTE IN ALL ITS CMMUNICATIONS WITH LETSBFIT.

REFUND PROCESS:


AS SOON AS WE RECEIVE YOUR RETURN IN OUR PREMISES, WE WILL PROCEED WITH THE RETURNS CHECK AND VALIDATION. ONCE THE RETURN HAS BEEN APPROVED, WE WILL NOTIFY YOU BY PHONE/EMAIL AND YOUR REFUND WILL BE CREDITED WITHIN 15 WORKING DAYS FROM SUCH APPROVAL. IF YOUR RETURN IS NOT APPROVED REFUND SHALL NOT BE DONE AND PRODUCT SHALL BE RETURNED BACK TO YOU. HOWEVER, A MEMBER OF OUR CUSTOMER CARE TEAM WILL BE IN TOUCH WITH YOU.